In an effort to safeguard everyone's health, we anticipate a hybrid model of care ongoing to include both in-clinic and virtual treatment options.




Contact us with any questions or to schedule an appointment:


Benefits of Virtual Physical Therapy:

  • Your therapist will be able to assess your ACTUAL environment and see how you work, play, care for   yourself and others, and live your life.                      Examples of areas of assessment:

    • office or home workstation

    • childcare strategies, including review of feeding postures in the

    • actual chair/bed that you feed your baby in, and lifting mechanics from your crib, changing table, and highchair

    • analysis of your exercise space and equipment to promote better exercise in your home

  • You will save the commute time to an in-person session, missing less work or time with your family.

  • If you have young children, you don’t have to find childcare or drag them into an appointment. Several patients with infants have timed PT appointments according to nap time.

  • Patients experiencing acute pain and difficulty with mobility can benefit from more frequent, shorter telehealth sessions to assist in their care.

Mother Working from Home

Telehealth sessions will be delivered through a HIPAA compliant platform.

Your Physical Therapist will send you a link to access Google Hangouts Meet

for your scheduled virtual therapy session.

Hello from Jennifer's

virtual office

Hello from Ariana's

virtual office

Hello from Amy's

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Hello from Katherine's

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Your Telehealth Questions Answered

So, what is telehealth?

Telehealth, or telerehabilitation, is the delivery of rehabilitation services over telecommunication networks and the Internet.

How does telehealth physical therapy with Vitality work?

Patients will receive PT sessions through HIPAA-compliant video-conferencing. Your session will be similar to an in-clinic visit aside from the hands-on component. Your therapist will be able to resume and progress your treatment incorporating education and exercise within your telehealth session using real-time technology. Most importantly, we will have the same opportunity to discuss your symptoms and plan of care as you would in the clinic, progress your home exercise program, teach you strategies for self-management, show you new exercises, help you troubleshoot any new symptoms or changes you are experiencing, and even assess if you are doing exercises properly, just as we would during an in-person PT appointment!

How long do telehealth sessions last?

You can schedule hour-long appointments similar to in-person PT sessions but you and your therapist might determine shorter sessions at 30 or 45 minutes might be more appropriate for your needs using this platform. We are even able to do shorter appointments, particularly if finances are a concern.

Does my insurance cover telehealth physical therapy at Vitality?

On March 19, Illinois Governor J.B. Pritzker issued an Executive Order expanding telehealth services across the state as part of the continued effort to mitigate the COVID-19 crisis. Patients with BCBS PPO will have in-network telehealth benefits for the duration of the Gubernatorial Disaster Proclamation and has stated that coverage will continue trhough Dec ember 31, 2020. If you are an out-of-network patient at Vitality, telehealth will be a self-pay option in the same fashion as before the crisis.

Is Vitality accepting new patients?

Yes, Vitality is welcoming new patients for evaluations via telehealth and in-clinic at this time. We specialize in women’s and pelvic health, however, we can treat women, men and children for all orthopedic, neurologic, and cardiopulmonary conditions requiring physical therapy services.

What if I’m still not sure if telehealth PT is for me?

Try a session! Or you can call or email your PT and discuss your concerns directly prior to scheduling an appointment to see if telehealth is right for you.

Is Vitality currently providing in-person sessions?

Vitality is currently offering in-clinic physical therapy while continuing to offer telehealth sessions throughout the COVID-19 pandemic.

How should I prepare for my telehealth visit?

  1. Make sure you’re in a private space with some room to move around--ideally where your therapist could see you performing exercises such as in a bedroom on a bed or in a room with a yoga mat.
  2. Make sure all browsers are up to date and you have a strong internet connection. Try to minimize usage of your internet connection for other streaming platforms (i.e. Netflix, xBox) at the time of your session, as this may slow your connection.
  3. Wear clothes you can move around in and that your therapist can see you in--ideally form fitting clothing that you can also move in like yoga pants and a fitted top.
  4. If using a phone, make sure to have something to prop it up against.

What devices will work?

You can utilize your computer via a web browser or download the Google Hangouts Meet app to complete your telehealth sessions. You can also access Hangouts similarly on smartphones. Ensure you have updated your software to the latest version.

Download Our Telehealth Consent Now & Email to Vitality Women's PT

I have been having such a positive experience with my telehealth pelvic therapy.  I was apprehensive before we started, as I didn’t know how a telehealth appointment would benefit me.  My pelvic therapist, Katherine, has really helped my confidence with learning about my body, providing tips on how to help with my specific issues, and giving me exercises to do at home.  She has helped me incorporate exercises into my daily routine with my new baby.  This in turn has improved my overall pelvic floor.  I’m starting to feel like myself again, and I can’t wait to continue my therapy both through telehealth and in person.